Track · 50

AI & Modern Stack

How AI actually changes hotel operations. Beyond "we use ChatGPT for emails".

Lead Operator

Anna Kowalska

AI Practice Lead · 7 yrs · Warsaw + Istanbul

Total

3 courses

Foundations

What GenAI actually does for a hotel, what it doesn't, and the four use cases you can ship next week without an IT team.

Build the prompts, workflows, and integrations that move the needle on guest emails, review responses, F&B copy, and training docs.

Beyond ChatGPT. Build AI agents that take action across PMS, channel manager, and reservations — and ship them safely.

Bring this track to your hotel

A Consultancy practice operator curates a custom playlist for your property and runs a weekly office hour for your team.