Repeat guests. Corporate deals.
Guest CRM with points, tiers, personalized campaigns. Corporate (B2B) rate plans. Travel-agent portal. Lift repeat-rate, reduce OTA dependency.
Everything this module does.
Guest CRM
Every guest's full history — stays, spend, preferences, complaints. Personalized email + WhatsApp campaigns.
Points & tiers
Award points per stay, define silver / gold / platinum tiers. Automatic tier upgrades, automatic benefit application.
Corporate rate plans
Per-company negotiated rates. Automatic approval chain, monthly reporting, invoicing. Self-serve booking in the corporate client portal.
Travel-agent portal
Per-agent commission structure. They manage their own sub-agents. ARI and rate-plan API access.
Segment campaigns
Filter for guests who came last year and haven't returned — send a tailored offer. Open + conversion tracking automatic.
Where this sits in the OtelCiro stack.
Modules work standalone, but multiply when they work together. Here's how this one talks to the other six:
Reads guest history from the PMS; stays earn points automatically.
Loyal guests see member rates and can redeem points after login on the website.
Corporate-rate guests get e-Invoice automatically.
Loyal-guest overflow feeds Revenue AI; affects supplier pricing.
The numbers don't lie.
“First year out, we closed 17 corporate plans. That's 240 room-nights more than I forecasted, with zero OTA commission.”
Try just this module.
See what this module alone does in your hotel before committing to the full stack. 30 days, then you decide.
Let's pair a Revenue Manager.
Software is half; the other half is human. Pair this module with a real revenue manager who runs it for you.