Software is half. The other half is human.
The Revenue Desk is OtelCiro's seventh product — a real revenue manager who runs with you. Reads your morning briefings. Approves the AI's recommendations. Manages crises. Buy as a standalone service layer, or bundled with the stack.
The humans you actually talk to.
Each hotel gets one assigned Revenue Manager. Not a fallback — a partner. Learns your hotel, your season, your guest type.
Pushed mid-low-season occupancy to 88% — channel-tier dynamic pricing, segment campaigns, corporate plans.
Re-balanced OTA commission mix; lifted net revenue 22% — Booking.com dependency from 71% to 44%.
Standardized revenue strategy across a 12-property group; consolidated RevPAR up 19%.
* Placeholder personas. Phase 12 swaps these for real photographed humans, named hotels, recorded outcomes.
Morning brief → afternoon adjust → evening recap.
Morning brief
Yesterday's picture + today's plan + 24-hour actions — one paragraph. Phone, tablet, email.
Afternoon adjust
Pickup data, competitor moves, weather — if a threshold breaches, rate adjust + channel push.
Evening recap
Today: actual vs. forecast? This week: trending where? One line on WhatsApp: tomorrow's play.
Four tiers.
You choose how much human runs alongside you. Monthly. Cancellation is one email away.
Light-touch
Monthly briefing, quarterly strategy call, Slack access for critical events.
Weekly
Weekly strategy call, morning briefing commentary, price-approval chain.
Daily
Daily call, commentary on every threshold-up recommendation, commission optimization.
On-call
Acts as the executive of your entire stack. Call, phone, WhatsApp — 24/5.
Let us learn your hotel.
20-minute intro call. We listen first; we'll suggest which tier to start with based on what we hear.